JUCY New Zealand - Frequently Asked Questions
Do you offer one way rentals?
Jucy Rentals offers one-way rentals between all our locations (Auckland City, Auckland Airport, Wellington, Christchurch, Queesntown & Dunedin). Minimum hire periods & relocation fees may apply over high season.
Do I have to pay a deposit when making a booking?
Here at JUCY Rentals we like to make the whole booking process simple. For our smaller vehicles a 10% deposit is required to secure a booking!. On our larger vehicles a 20% deposit is required to secure a booking, which is fully refundable providing you cancel outside of 10 days prior to pick up. For our campas a 20% deposit is required to secure the booking which is non refundable.
What is included in the rates on your website?
Our rates include unlimited mileage, GST Tax, standard insurance & free 24 hour Roadside assistance provided by AA.
What is the minimum driver age?
JUCY Rentals hires to 18 years plus as long as you have a full & valid drivers licence.
Can you guarantee an automatic or manual vehicle?
We have certain groups that have mixed transmission types which cannot be guaranteed – only request. However several of our vehicle categories only come in automatic or manual so if you need one or the other there is definitely something we can do to help you! Below is a list of our vehicles and their transmission types:-
Juce Box - Manual Only
GetzYa - Automatic Only
Travella - Automatic Only
4 Wheela - Automatic Only
8 Seata - Automatic Only
El Cheapo - You Could Get Either
Condo - Automatic Only
Cabana - Automatic Only
Can we smoke in your vehicles?
Like all New Zealand rental operators we do not allow smoking of any kind in any of our vehicles. Any customers returning a vehicle that has been smoked in will be charged an instant $250 cleaning fee.
Do you hire porta potties and solar showers?
No we currently do not hire out these items, but New Zealand is very well suited for campers and free public facilities are available all over the country. If you specifically require one of these items our staff will point you to a local camping supply store where you can purchase these from.
Is the ferry discounted?
Yes, JUCY Rentals is able to offer some fantastic discounts on the ferry, you can book this when booking your vehicle online or by calling our staff on 0800 399 736
Do you hire campas in Australia?
Absolutely, we have an amazing team based in Australia. You can check out their range of vehicles and contact information on their website www.jucy.com.au
Can I use my overseas drivers licence?
Yes. However, your drivers licence will need to be printed or translated into English. If its not, you’ll need to arrange for an International Drivers Licence.
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