The JUCY Auckland Airport Customer Centre is just a 30 minute drive (traffic dependent) from the heart of Auckland City and a five minute drive from Auckland International and Domestic Airports. Jump aboard our free shuttle to our customer centre where our crew will get you in your car or camper and on your way!


15 Jimmy Ward Crescent, Mangere, Auckland
0800 399 736
+64 9 929 2462
+64 9 256 9055
8am - 6pm daily

JUCY Airport Shuttle

From Auckland Airport to JUCY:

Our free JUCY shuttle can collect you from either the Auckland Airport Domestic or International terminal. 

If you’re flying into Auckland Airport call 0800 399 736 to request a free shuttle transfer to our branch, where you’ll collect your vehicle.

The first shuttle of the day departs the Auckland Airport branch at 8.00am and runs on demand untill the last shuttle. which leaves the airport at 530pm.

After collecting your bags and going through customs, call and request the shuttle by dialling [54] from one of the freephones. Alternatively, you can call the JUCY Shuttle for free from your phone on 0800 399 736 or +64 9 374 4360. Please follow the below instructions to get the right spot to meet the shuttle.

  • International Pick Up Point: by door 11. To get there, proceed to the International Arrivals area and exit at the doors to the right of McDonald's. Wait outside here and our bright green and purple shuttle will be there shortly! Click here to download a map. 
  • Domestic Terminal Pick Up Point: Off-airport pick up area. To get there, exit the terminal out of Door 9 and proceed across the pedestrian crossing to the furthest pick up lane. Wait here for our bright green and purple shuttle! Click here to download a map


From JUCY to Auckland Airport:

  • If you're heading onto Auckland Airport after dropping off your vehicle, the JUCY Shuttle can drop you off at the International or Domestic Terminal. 

  •  The last shuttle of the day leaves our JUCY branch at 5.30pm (for drop offs only) 

JUCY Airport Shuttle Map

Auckland International Shuttle Airport Map4

Auckland Domestic Shuttle Airport Map4

Picking Up Your Vehicle

Please note: 5.30pm is the latest collection time for vehicles

In Hours:

  • Coming from Auckland Airport:
    • If you’re coming from Auckland Airport, the JUCY shuttle is available to pick you up from either the Auckland Airport Domestic or International terminal and take you to the JUCY Customer Centre.  
  • Coming from Auckland City:
    • If you're coming from the city, you'll need to make your own way to our branch, located near the Airport. This is about 20km (a 30-minute drive, traffic dependent) from the city. We recommend taking a Discount Taxi (approx. $45) however, you can also travel via bus. Catch the SKYBUS to Auckland Airport and then take the JUCY Airport Shuttle to the branch.

After Hours:

Only cars can be collected after hours from this location. A $30 fee applies to all after hours pick-ups and are subject to completion of paper work.

If you have arranged to pick up after hours, follow the instructions below to collect your vehicle, and if you need help at any point, call us on 0800 399 736.

  • Head to the bus stand outside the terminal and catch the orange and black Park n Ride bus to the Park n Ride car park.
  • Park n Ride buses run every 10-15 mins from both terminals. No reservation is necessary.
  • Once you reach the Park N Ride car park, show the staff member at the Kiosk your license & rental agreement copy.
  • They will give you your JUCY keys and your after-hours envelope with all the information you need regarding your JUCY Reservation.
  • If you fail to collect the car before 8am next day, you will be charged a late fee of $25.
  • You can also contact Park N Ride directly at 09-256 6825 or email

Dropping Off Your Vehicle

Please note: Campervans must be returned by 5pm at the latest

In Hours:

  • Once your adventure has come to an end, please return your vehicle to our JUCY Auckland Airport branch. Please ensure your vehicle is full of petrol and you have removed all of your belongings and rubbish. Take your vehicle keys inside to our awesome JUCY Crew.

After Hours:

  • Only cars can be returned after hours at this location. Please park your vehicle to the right of the gate outside the branch. Please ensure the vehicle is locked, full of petrol and empty of your belongings and rubbish. Please place the keys in the drop box on the gate post. Lift up the flap and drop the keys inside.

  • Shuttles do not run after hours, you will have to arrange the ride back to airport. You can book the Airport taxi using the number listed on the branch main gate.

  • Campervans can only be returned to this location during normal business hours.