Get ready to start your New Zealand adventures from the super city of Auckland! The JUCY Auckland Airport Customer Centre is just a five minute drive from Auckland International and Domestic Airport, grab our free shuttle once you touch down by calling 0800 399 736. Once you arrive, our JUCY Crew will get you in your car, campa or motorhome so you can hit the road and start your JUCY adventure of a lifetime! 


15 Jimmy Ward Crescent, Mangere, Auckland
0800 399 736
+64 9 929 2462
+64 9 256 9055
8am - 6pm daily

When we're open: Pick Up and Drop Off

You’ll be pleased to know that during office hours our Auckland Airport Customer Centre offers a free shuttle transfer to and from the international and domestic airports. Once you have collected your luggage, please give us a call on 0800 399 736 to let us know you are ready to be collected from the airport.

  • International: Wait outside Door 11
  • Domestic: Wait outside Door 7 (In front of the Jet Star Terminal)

 Monday to Sunday: The first shuttle pick up from the airport is available at 8:00 am and the last drop-off is available at 5:30 pm.

When we're closed: Pick Up and Drop Off

At our Auckland Airport Customer Centre, late pick ups for vehicle hire are available on request for car rentals only. To organise your after-hours rental car pick up, please contact our reservations team on 0800 399 736 or email

Please note campervan rentals cannot be picked up or returned after hours.


  • The Relay Convenience Store inside the International arrivals terminal will have your keys and car park card ready and waiting.
  • With keys and car park card in hand, head over to the short term parking area at the Auckland International Airport.
  • Your vehicle will be parked in the car park spot specified on the car park card.
  • You can expect to pay between NZD $9-45 in parking fees when collecting your vehicle.


  • Please return your wheels to our JUCY Auckland Airport Customer Centre, NOT the Auckland Airport. The Customer Centre is a 5-minute drive from the international and domestic terminals. Make sure your vehicle is full of petrol and you have removed all of your belongings.
  • At JUCY, please park the vehicle to the right of the gate outside the branch. Make sure the vehicle is locked and place the keys in the lock box on the left side of the front gate. Please do not leave the keys in the car.
  • You will need to make your own way to the airport. JUCY has a deal with Discount Taxis, a reputable Auckland taxi company, for $15 cash from JUCY to either terminal. Discount Taxis can be contacted on 09 529 1000.

About Auckland Airport & City

Auckland is melting pot of all things great about a city, with something for everyone and every budget it has become one of Australasia’s most exciting and vibrant cities!

Auckland city serves up world-class cuisine, with options abound from cheap and cheerful to fit for the queen! The city centre offers a load of attractions including the Sky Tower and Casino, the Art Gallery, the Museum but some of the city’s best bits are found simply by walking it – Britomart to the Viaduct Harbour through to Wynyard Quarter and Silo Park!

Outside of the central Auckland area, there is a wealth of scenic gems to explore. With the freedom of a car or campa, Auckland has some breath-taking sites and beautiful walksChoose from our beautiful beaches, stunning hiking trails through local flora and fauna and sunny island getaways like the famed Waiheke Island and Rangitoto IslandMore than just a city, Auckland is the best spot to start your NZ adventures!

At Auckland Airport itself, there are loads of cool activities nearby to fill your time! For thrill seekers, Rainbow’s End is New Zealand’s only theme park. For a more calming family experience, consider Butterfly Creek where farm animals and creepy crawlies all share a home. If you want to get active, consider the driving range to show off your swing or paintball for an active hour or so.

About JUCY Auckland Airport

The JUCY Customer Centre at Auckland Airport is just five minutes from both the international and domestic airport terminals. You can jump aboard our free shuttle for an easy way to get to JUCY and pick-up your wheels. From JUCY to the heart of Auckland City should take around 30 minutes (traffic dependent). 

What are the license requirements for renting a vehicle in New Zealand?