Get ready to set sail on your New Zealand adventures from the city of sails – Auckland! Our JUCY Customer Centre is close to all the action, just a few minutes away from fabulous shopping on Queen Street and many of the city’s tourist hot spots: the Sky Tower, the Art Gallery and Museum. At JUCY Auckland City the JUCY Crew will have your car ready to hit the tourist trail or get out on the road in no time!

Please note - only cars are available from Auckland City. Our nearest campa location is at Auckland Airport. 


2-16 The Strand, Parnell, Auckland
0800 399 736
+64 9 929 2462
+64 9 374 4370
8am - 5pm daily

When we're open: Pick Up and Drop Off

JUCY Auckland City offers a free shuttle from our JUCY Hotel on Emily Place. To organise your space in our shuttle, please contact our reservations team on 0800 399 736 or email

The latest time you can collect your car is 15 minutes prior to our Customer Centre's closing time. 

When we're closed: Pick Up and Drop Off

Pick-Up: Sorry, late pick ups are not available from our Auckland City Customer Centre!

Drop-Off: You are able to drop off your rental vehicle to us here 24/7. Please park your vehicle in one of the pay & display parks nearby the branch and return your keys to the key drop attached to the side of the JUCY Customer Centre, closest to The Strand.

Directions from the Motorway North & South 

Follow State Highway 1 (SH1) into Auckland city. Exit at the Port (SH16) and continue straight past the Parnell Rise/Beach Rd intersection, onto The Strand. The JUCY Customer Centre is located on the left-hand side, approximately 100m along the road, look out for the green and purple! 


About Auckland City

Auckland is a melting pot of all things great about a city, with something for everyone and every budget, it's an exciting and vibrant city!

Auckland city serves up world-class cuisine, with options abound from cheap and cheerful to fit for the queen! The city centre offers a load of attractions including the Sky Tower and Casino, the Art Gallery, the Museum but some of the city’s best bits are found simply by walking it – Britomart, to the Viaduct Harbour through to Wynyard Quarter and Silo Park!

Outside of the central Auckland area, there is a wealth of scenic gems to explore. With the freedom of a car, Auckland has some breath-taking sites and beautiful walks. Choose from our beautiful beaches, stunning hiking trails through local flora and fauna and sunny island getaways like the famed Waiheke Island and Rangitoto Island. More than just a city, Auckland is the best spot to start your NZ adventures!

About JUCY Auckland City

The JUCY Auckland City Customer Centre is conveniently found in the city centre of Auckland. The branch is close to Vector Arena, the iconic Sky Tower, Viaduct Harbour and the beautiful Auckland Waterfront with ferries available to take you on a cruise around the Harbour. With an amazing array of Auckland Hotels, including our very own JUCY Hotel, visitors are spoilt for choice.